How Hostr collects, uses, and protects your personal data, in compliance with the LGPD (Lei Geral de Proteção de Dados, Brazil's General Data Protection Law).
This is a translation provided for convenience. The Portuguese version at hostr.com.br/politica-de-privacidade prevails in case of any discrepancy.
Last updated: October 2026
The processing of personal data described in this policy is carried out by Hostr Gestão de Propriedades Ltda, CNPJ (Brazilian company registration number) 62.658.090/0001-60, headquartered in Londrina/PR, Brazil. Contact: contato@hostr.com.br or WhatsApp +55 43 99989-8126.
We collect the data you provide to us yourself, through the website form, WhatsApp, or email, and browsing data generated automatically while you use the website.
Processing is based on the data subject's consent, on the performance of a contract or of preliminary procedures at the data subject's request, and on Hostr's legitimate interest, always within the limits of the LGPD.
We use cookies and analytics tools to understand how the website is used and to improve the experience, such as Vercel Analytics and PostHog, which may record page navigation without capturing what is typed into forms. You can manage cookies in your browser settings.
We do not sell your data. Data is shared only with service providers necessary for our operations (for example, communication and management tools) and when required by law, always with appropriate care.
We keep data for as long as necessary for the purposes of this policy and to comply with legal obligations. After that period, the data is deleted or anonymized.
You may request confirmation of processing, access, correction, anonymization, portability, deletion, and withdrawal of consent. To exercise your rights, write to contato@hostr.com.br.
We adopt technical and organizational measures to protect data against unauthorized access and against loss or alteration.
For matters related to data protection, contact us at contato@hostr.com.br.
The Hostr Stays app (Owner Portal) is intended for owners with an active management contract with Hostr. In addition to what is described above, it processes:
This data is used only to show owners how their property is performing and to administer the account. There are no ads in the app, and the data is not sold or shared for advertising. Transmission is encrypted and storage takes place with a secure cloud provider. To delete your account and your data, write to contato@hostr.com.br; we handle requests within 30 days.
This policy may be updated at any time. The current version will always be available on this page, with the date of the last update.
